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FREQUENTLY ASKED QUESTIONS

When and where will SPICE Music Festival take place?

SPICE Music Festival takes place in early August at the Port of Burgas in the seaside city of Burgas. The gates open at approximately 5:30 PM on each festival day, and the exact address of the event is 1 Knyaz Alexander Battenberg St., Port of Burgas. View GPS coordinates here.

Festival Wristbands

Upon your initial entry to the festival area, after presenting and scanning your ticket at the entrance, you will be given a wristband, which will serve as your access pass to the festival grounds thereafter.

IMPORTANT! Wearing a wristband is mandatory. Entry to the festival area is not permitted with a ticket alone.

Once applied, the wristband cannot be transferred to another person.
Keep your wristband until the end of the festival! The wristband must remain on your wrist until you finally leave the festival area on the last day of your visit. Wristbands are highly durable, moisture-resistant, and compact enough not to interfere with your daily activities.

Do not remove, unfasten, cut, or tamper with your wristband! The condition of wristbands will be strictly monitored by entrance staff and security within the festival area. If a visitor is found without a wristband, they will be immediately escorted out of the festival. Any interference will be considered an attempt at fraud.
Visitors with wristbands that show signs of damage or any intentional tampering, as determined by entrance staff, will not be admitted to the festival.

Can I buy merchandise?

There will be a rich merchandise area at SPICE Music Festival where you can purchase festival souvenirs or items from your favorite artists—keep this in mind when planning your visit so you don’t miss your favorite performances. We do not recommend purchasing goods from street vendors. These products are not approved by the organizer, and there is a high risk of low-quality items.

What items permitted at the festival area?

In general, only personal belongings and clothing are allowed inside the festival area.

For your convenience, we are providing a list of some permitted items that may raise questions:

Sunscreen;
Insect repellent (to prevent insect bites) – must NOT be in aerosol form or in a pressurized container;
Lighter;
Cigarettes / Electronic cigarettes;
0,5 l. plastic bottles of water;
Medications (asthma inhalers, tablets, etc.);
External battery for charging a phone (power bank);
Contact lens solution;
Hand sanitizer;
Insulin syringe (NOT a standard syringe, but one with a very short needle); a maximum of one syringe is allowed;
A small bottle of insulin.

Can I enter the Festival area multiple times?

Re-entry to the festival is not permitted for security reasons. Entry is allowed at any time, but exit is final for the day. Please make sure you haven’t forgotten anything before entering. Late entry after the official start time of the festival is allowed.

Upon entry, you must present a valid ID and your event ticket.

For persons under 18*, you must also present a declaration in two copies, signed by an adult who will accompany you.

The declaration can be downloaded HERE.

How to buy food and drinks onsite?

All payments at the event are made ONLY with PERSONAL contactless payment cards, regardless of the issuer. Visa and Mastercard issued by any bank are accepted, as well as Revolut.

Festival payment cards will NOT be available.

Payments in the merchandise area can be made in cash or with a personal contactless card. We strongly recommend bringing your personal contactless card, regardless of the issuer, to make payments during the event.

Payments at the event are made with the support of:

Can I take photos/videos?

Photography is allowed ONLY with a phone or a non-professional camera (one that does not allow interchangeable lenses). Bringing professional or semi-professional photo or video equipment, as well as drones, is prohibited unless you have explicit media accreditation.

What items are not allowed at the festival area?

Please note that if you possess any of these items, they will be confiscated upon entry to the festival area. The organizer is NOT responsible for these confiscated items or their storage.

To avoid such situations, DO NOT bring the following items and substances with you:

Substances whose use is prohibited by law;
Narcotic substances and paraphernalia for their use;
Cold weapons, firearms, and other self-defense items (such as, but not limited to, knives of any size, gas pistols, pepper spray), or any other dangerous objects that could be used as weapons;
Flammable substances or liquids, including aerosols;
Markers, spray paints;
Backpacks and bags with a capacity larger than 10 liters or approximately 35 × 25 × 12 cm.
Glass and plastic containers, glass/metal/plastic bottles, metal cups, and rigid packaging.
Plush toys;
Remote-controlled toys such as cars, airplanes, helicopters, and similar items;
Air horns;
Food and alcohol;
Water per person in containers larger than 0.5 liters;
Balloons, inflatable balls, flammable spheres, sky lanterns, as well as frisbees and other flying discs;
Umbrellas, torches, sticks (including selfie sticks);
Bulky items, chairs, boxes, mats, sleeping bags, and tents;
Bicycles, skateboards, hoverboards, electric scooters, and other vehicles;
Pets, with the exception of guide dogs;
Lasers, laser pointers, and similar light-emitting devices;
Water guns, spray bottles, and other water-dispensing devices;
Musical instruments and sound systems;
Megaphones;
Drones and other flying objects;
Professional cameras and video equipment (cameras with interchangeable lenses);
Pyrotechnic materials, including fireworks, sparklers, and similar items;
Chain belts, wrapped straps, and belts with spikes (cone spikes);
Flyers that are not explicitly authorized by the organizer.

The items listed above will be confiscated at the entrance by security. Please note that certain jewelry or other merchandise items (such as chains, spikes, etc.) may also be considered dangerous and may be taken at the entrance.

The organizer is NOT responsible for these confiscated items or their storage!

The organizer reserves the right to expand the list of prohibited items at any time.

Is there any medical staff available on site?

Several medical teams will be positioned throughout the festival area. It is important to familiarize yourself with their locations from the information boards in advance, so you are prepared in case medical assistance is needed.

Can I take an additional chair/stroller?

It is not recommended to bring additional chairs unless absolutely necessary. It is not prohibited to bring a stroller if you choose to attend the event with your child, but please note that the sound levels are very high and may seriously damage your child’s hearing.

Can I get a snack?

Bringing food and drinks of any kind into the festival is prohibited. You will have access to food and beverage bars on-site. Bringing water is allowed in containers of up to 500 ml per person. In case of extremely high temperatures, this limit may be increased to 750 ml.

Are there any details about child admission?

Children up to and including 10 years of age (under 11) enter free of charge only if accompanied by a parent with a standard one-day or two-day ticket. Free access to the VIP area or any other specialized zone is not provided, regardless of the visitor’s age.

At entry, you must present a valid ID and your event ticket.

If you are under 18 years of age, you must also present a declaration in two copies, signed by the person accompanying you. Declarations will also be available for completion at the entrance of the event.

Download the declaration from this link.

Is admission for people with disabilities assured?

We have made efforts to ensure the festival is accessible to people with disabilities.

A separate entrance is provided to facilitate easier access through the main festival entrance, as well as dedicated restrooms located in easily accessible areas.

If you need any additional assistance, please do not hesitate to contact us!

Will I be able to Meet&Greet?

Before each edition of the festival, we explore whether and how we can provide such an option. For updates, please follow our Facebook or Instagram pages.

Where can I follow you online?